Frequently asked questions

What is Basma Empowerment Hub?

We are a culturally responsive adult daycare center in Madison, WI, offering compassionate care for adults (18+) with physical, intellectual, or developmental disabilities. Our services include personal care, health monitoring, skill-building, and community activities

Who can attend?

We serve ambulatory and non-ambulatory adults needing daytime support, including those with disabilities, chronic conditions, or cognitive challenges.

Where are you located?

Our center is in Madison, Wisconsin. For the exact address, visit our Basma Empowerment Hub or call us at (608) 665-0897.

What services do you offer??

- Personal care (bathing, dressing, snacks)
- Medication reminders & health checks
- Job coaching & life skills training
- Recreational therapy & social activities
- Culturally inclusive meals and community outings

Do you provide transportation?

We help coordinate transportation through community partners, but do not offer direct transport

Are meals included?

No, meals are not included. However, we do provide nutritious, culturally tailored snacks that accommodate the dietary needs of our participants.

How do I enroll?

Contact us to schedule a tour and intake assessment. We’ll guide you through paperwork and care plans.

Who are your caregivers?

Our trained, multilingual staff includes Certified Nursing Assistants (CNAs) and experienced caregivers who are skilled in CPR, first aid, and culturally sensitive care. They are dedicated to providing respectful, person-centered support to all participants.

What makes you unique?

We blend dignity, empowerment, and cultural inclusion, focusing on holistic care and community integration.

What safety measures are in place?

We follow state-regulated protocols, including:
- Staff background checks
- Emergency preparedness drills
- Secure medication management

What are your hours?

Monday–Friday, 8:00 AM–5:00 PM (closed weekends/holidays).

What safety measures are in place?

We follow state-regulated protocols, including:
- Staff background checks
- Emergency preparedness drills
- Secure medication management